AI Automation Agency · London

Business automation that removes work — not just generates a report about it.

Mode maps your operations, identifies what to automate first, and builds it. Marketing, sales, customer service, and back-office — the automations that recover hours every week and keep running without you managing them.

AI Pre-flight from £995 + VAT · AI Build Sprint from £2,995/month + VAT

Why most business AI projects fail

The problem is not the technology. It is the order in which things get built.

  1. 01

    A chatbot gets built because a competitor has one. Not because it solves a real bottleneck. It handles 3% of enquiries. The team still answers the phone.

  2. 02

    The actual time drain — the 15 hours a week in manual data entry, re-keying between systems, and chasing internal approvals — is never touched because no one mapped it first.

  3. 03

    Three AI subscriptions are running. None of them talk to each other. The manual handoff between them takes more time than the process they were supposed to replace.

  4. 04

    An AI consultant delivered a roadmap. Sixty slides. No builds. The business is in the same position six months later, except it spent £15,000 getting there.

How Mode does it differently

Map first. Build second. No slides in between.

The AI Pre-flight maps your full business system — every tool, every manual process, every gap between systems. It identifies what to automate and in what order, with ROI estimated per automation and build complexity assessed.

Then we build. One automation per month on the AI Build Sprint, or multiple in parallel on the AI Systems Partner. Everything scoped precisely, delivered on time, documented and handed over. Nothing half-built.

Mode is London-based and works with a small number of clients at any one time. The person who scopes the work is the person who builds it.

AI Pre-flight: 5 working days · AI Build Sprint: one automation live per month · AI Systems Partner: two to three builds per month in parallel
START WITH THE PRE-FLIGHT
What we automate
  • Lead capture, qualification, and CRM routing
  • AI chatbots for website, WhatsApp, and internal use
  • AI voice agents for inbound call handling
  • Automated follow-up and nurture sequences
  • Proposal, contract, and document generation
  • Appointment booking and calendar management
  • Invoicing and billing triggers from project milestones
  • Cross-system data sync (CRM ↔ projects ↔ invoicing)
  • Automated reporting dashboards from live data
  • Client onboarding workflows
  • Internal approval and routing workflows
  • Email and communication automation
AI packages

Three starting points. All built on the same model: map it, build it, hand it over.

Entry · Diagnostic £995 + VAT · One-off · 5 working days

The AI Pre-flight. Maps your full business system, identifies automation opportunities, and produces a prioritised build sequence. Credited in full toward any AI engagement within 90 days.

SEE THE PRE-FLIGHT
Build · Retainer £2,995 + VAT / month · 3-month minimum

The AI Build Sprint. One automation scoped, built, and live every month. Builds sequentially — each sprint compounds the last. Rolling monthly beyond the minimum term.

SEE THE BUILD SPRINT
Scale · Full engagement £4,995 + VAT / month · 3-month minimum

The AI Systems Partner. Two to three builds per month in parallel, full architecture direction, and ongoing optimisation. Mode operates as your dedicated AI function.

SEE THE SYSTEMS PARTNER

All AI packages: no long-term contracts beyond the minimum term. Everything built belongs to you — workflows, access, accounts, code — whether you continue or not.

Get started

Less manual work.
Starting this month.

The AI Pre-flight tells you what to automate and in what order. The build starts the month after. Most clients have their first automation live within 30 days of the initial conversation.